Whether you’re based in Orkney or Shetland, we know shipping isn’t just about getting things from A to B. It’s about connecting our communities, supporting our local businesses, and maybe even getting that life-saving (or smile-inducing) parcel delivered to your door.
Here at Streamline Shipping Group, we’ve dedicated this page to you – consider it your one-stop shop for all things shipping.
Need a quick form? A tip for getting your goods over safely? Or just some insight into how we keep things moving – even when the weather’s being particularly Scottish – you’ll find everything you need, here.
Out enjoying some fresh air or just busy with the day-to-day? We’ve got you covered.
Let us know a safe place to leave your parcel – whether it’s the shed, the greenhouse, or even with a neighbour who’s always in. Just get in touch to fill out our Parcel Indemnity Form and leave the rest to us.
Delivery Tip: Is your dog the real star of the neighbourhood? If your courier is more likely to know Hector the Collie than you, make sure to include any helpful details about your household when arranging delivery. It’ll help us avoid awkward handovers and keep things running smoothly!
Need to collect or send something off the island? Just get in touch to use our Delivery Booking Form to get the ball rolling. Whether it’s a care package for a loved one on the mainland or a delivery from your favourite highstreet store, our form keeps things simple.
Delivery Tip: If you’ve got multiple items, bundle them into one shipment – it’s not only easier for you, but also kinder to the environment.
Island life and ferry life go hand in hand, and we work closely with NorthLink Ferries to get your parcels moving. Check the latest NorthLink Ferry Timetable to stay ahead of any changes.
Delivery Tip: Planning around ferry schedules? Always check the latest updates, especially during stormier months. A little flexibility goes a long way when the weather’s calling the shots – but don’t worry, we’ll get your parcels to you as soon as it’s safe!
At Streamline Shipping Group, we’re proud to offer specialised local support, ensuring small parcels and home delivery items – including white goods and garden products – make it to your door in one piece.
For parcels to Orkney and Shetland, please contact our team on: parcels@streamlinegroup.co.uk
To contact us about a shed or garden furniture delivery on the UK Mainland, please send an email to enquiries.fg@streamlinegroup.co.uk or call us on 01698847930.
We’re the go-to carrier for parcel and home deliveries in Orkney and Shetland. Whether you're an individual, a local business, or a UK delivery firm, we’ve got your delivery needs covered.
Our vans, a familiar sight across the islands, are known for providing top-notch service and reliable deliveries. We have over 25 parcel vans in our island fleet, including electric vehicles, as part of our commitment to reducing our carbon footprint.
Small parcels and packages heading for the isles are delivered to our Aberdeen or Glasgow depots, where they’ll be handed off for the final leg of their journey. We also work with our UK-wide transport network to arrange regular scheduled collections from parcel operators and other suppliers, keeping things running efficiently.
To contact us about a parcel delivery or for any delivery updates, please call us on 0845 2661 822 (note charges may apply) or send an email to parcels@streamlinegroup.co.uk.
You can also call your local depot by finding their details here:
| Orkney | Sheltand | |
|---|---|---|
Orkney Depot | Shetland Depot | |
Opening HoursMonday - Friday: 08:30 to 17:00 Phone: 01856 873 658 | Opening HoursMonday - Friday: 08:30 to 17:00 |
Need to return a parcel? No problem! Streamline handles most parcel returns from the islands to the UK Mainland when you arrange the return through your supplier.
Once you’ve requested a return from your supplier and received a shipping label, drop off the parcel at one of our depots, or contact us to arrange a collection.
Important: All parcel returns must include a printed shipping label – QR codes and barcodes won’t be accepted at our depots. If you can’t print the label yourself, simply email it to your local depot, and we’ll print it for you.
We’ve been in the island shipping game long enough to know the quirks of delivery. To make life easier for you – and for us – here are some handy tips for a smooth and stress-free experience:
Got a question? Don’t worry, we’ve got you covered! Here’s everything you need to know for smooth sailing.
No worries! If you’re not home, just let us know where you’d like your parcel left by filling in our Parcel Indemnity Form.
We’ll leave it in your chosen safe place, so you don’t have to worry about missed deliveries. If there’s no safe spot or we can’t leave it, we’ll keep it safe at your local depot for collection. You can pop in anytime during opening hours to pick it up.
Easy! We’ve made returning parcels hassle-free. Simply use our Booking Form to arrange a collection, or if you prefer, drop your parcel off at your local depot.
Remember to make sure you’ve got the correct shipping label (printed at home or emailed to us if you don’t have a printer), and we’ll take care of the rest. Parcel returns from the islands are just as simple as sending them in the first place!
We know the weather can be unpredictable, especially in Scotland.
Therefore, if bad weather causes any delays, we’ll make sure to keep you in the loop with regular updates. Our team will prioritise your parcel for the next available ferry, and we’ll get it to you as soon as possible.
Of course! From sofas to fridges to patio furniture in time for summer, we’ve got the vehicles (including a two-person delivery team for bulky items) and the know-how to get them safely to your door. Just let us know what you need and we’ll arrange everything.
For parcels to Orkney and Shetland, please contact our team on: parcels@streamlinegroup.co.uk
To contact us about a shed or garden furniture delivery on the UK Mainland, please send an email to enquiries.fg@streamlinegroup.co.uk or call us on 01698847930.
We’re all about making sure your delivery experience is smooth and stress-free. If you’ve got a specific request, just get in touch!
Whether it’s a delivery window, instructions for leaving your parcel, or something else, we’ll do our best to accommodate your needs. Just let us know when you book, and we’ll make it happen!
For parcels to Orkney and Shetland, please contact our team on: parcels@streamlinegroup.co.uk
We know how frustrating it can be waiting for a parcel. If your delivery’s delayed, we’ll keep you updated with the latest information.
Our team is dedicated to getting your parcel to you as quickly as possible, and we’ll prioritise it for the next available ferry or transport option. If you need to check on the status, don’t hesitate to reach out – we’re here to help!
For parcels to Orkney and Shetland, please contact our team on: parcels@streamlinegroup.co.uk
You sure can! We offer reliable collection services from the islands back to the mainland. Just book your return shipment using our Booking Form or drop it off at your nearest depot. Whether it’s a parcel or something larger, we’ll handle it with care and get it back on its way.
| Orkney | Sheltand | |
|---|---|---|
Orkney Depot | Shetland Depot | |
Opening HoursMonday - Friday: 08:30 to 17:00 Phone: 01856 873 658 | Opening HoursMonday - Friday: 08:30 to 17:00 |
Streamline Shipping can handle just about anything you need to move to the islands! Here’s a quick list:
With top-notch teams, specialist equipment, and strategically located depots, we make island deliveries smooth, reliable, and hassle-free!
Booking freight services is quick and easy!
Our expert team will handle the rest, ensuring your freight reaches its destination safely and efficiently.
Our information is:
| Orkney | Sheltand | |
|---|---|---|
Orkney Depot | Shetland Depot | |
Opening HoursMonday - Friday: 08:30 to 17:00 Phone: 01856 873 658 | Opening HoursMonday - Friday: 08:30 to 17:00 |
Streamline Shipping Group operates depots in key locations for convenient access:
| Orkney | Sheltand | |
|---|---|---|
Orkney Depot | Shetland Depot | |
Opening HoursMonday - Friday: 08:30 to 17:00 Phone: 01856 873 658 | Opening HoursMonday - Friday: 08:30 to 17:00 |
At Streamline Shipping Group, we don’t just deliver parcels – we deliver solutions, connections, and peace of mind. From the mainland to the islands and back again, we’re here to help you navigate the unique challenges of island shipping with ease.
So, whether you’re sending, receiving, or just looking for answers, you’ve got a partner who understands. We’re just a call, click, or visit away.
Latest news
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In one of the UK’s most ambitious drone logistics programmes to date, Streamline Shipping Group, in partnership with Windracers, has successfully demonstrated how autonomous air freight can transform island delivery…
Last month, Streamline Shipping Group turned the spotlight onto the people and places that power its island operations – with a dedicated campaign celebrating the team behind our Shetland depot.
