Aberdeen - Freight Terminal

Frequently Asked Questions

• What is the Aberdeen Freight Terminal and why is it important?

  The Aberdeen Freight Terminal is Streamline’s main transit hub, connecting Shetland, Orkney and the Highlands with the rest of the UK and beyond. Strategically positioned in Aberdeen, the depot handles a high volume of imports and exports, including containerised goods, bulk freight, and specialist cargo. Its importance lies in being the central point where island freight connects with our UK Haulage network and international forwarding services, ensuring smooth and reliable movement for businesses and residents alike.

• What services are available at the Aberdeen Freight Terminal?

  The terminal offers a wide range of logistics solutions, including Ship Agency & Cargo Handling, customs support, daily trailer services and warehousing. We also provide Pallets & Local Distribution across the North East, alongside connections to European haulage. Whether you are shipping small parcels, full trailer loads or heavy project cargo, Aberdeen is equipped to handle it efficiently.

• What facilities does the Aberdeen Freight Terminal have?

  Our Aberdeen site is a purpose-built terminal offering secure covered warehousing, open storage areas and direct quayside access. These facilities allow us to accommodate everything from perishable goods to industrial equipment. Integration with International Forwarding means the terminal also supports global shipments, making it a true multi-modal hub. With a skilled team on site, we can manage cargo quickly and safely, supporting industries from fishing and agriculture to oil and gas.

• Can the Aberdeen Freight Terminal handle both domestic and international freight?

  Yes - the terminal acts as the gateway for island freight into the UK mainland and provides onward distribution nationwide through our UK Haulage network. At the same time, it supports exports and imports via our International Forwarding service, connecting clients to Europe and beyond. This dual role makes Aberdeen one of the most versatile freight hubs in northern Scotland.

• Does the terminal offer stevedoring and port services?

  Absolutely - our team delivers comprehensive Ship Agency & Cargo Handling at Aberdeen Harbour, ensuring vessels are turned around efficiently and safely. This includes stevedoring, bulk cargo handling, container lifts and project cargo operations. By combining agency support with freight forwarding, Streamline provides shipowners and customers with a seamless service, backed by decades of experience in the port.

• Can I arrange customs clearance through the Aberdeen Freight Terminal?

  Yes, customs clearance is one of the services we specialise in. Through our dedicated Customs Clearance team, we help businesses manage import/export documentation, compliance, and declarations. Having this service based at Aberdeen means freight moving between the islands, the UK and overseas markets can clear customs quickly, reducing delays and keeping goods moving on schedule.

• What industries does the Aberdeen Freight Terminal support?

  The terminal supports a diverse range of industries. These include energy (oil, gas, and renewables), aquaculture, fishing, food and drink, retail and heavy industry. Our UK to EU Haulage Services and international forwarding extend this reach into European and global supply chains. By catering to both small businesses and large corporations, Aberdeen ensures flexible solutions for every sector.

• How can I book freight services through the Aberdeen Freight Terminal?

  You can arrange freight movements by contacting our team directly via the Contact page or by using the Get a Quote form online. Our specialists will guide you through booking, provide advice on transit times,and ensure that your goods are handled safely and efficiently.

• What are the opening hours at the Aberdeen Freight Terminal?

  The terminal operates standard weekday hours, Monday to Friday, 08:30–17:00. For urgent cargo handling, vessel arrivals or special projects, services can also be arranged outside of these hours by agreement. To confirm availability, please reach out to our Aberdeen team or use our Contact page.

• Why should businesses choose Streamline’s Aberdeen Freight Terminal?

  Because Aberdeen is more than a depot – it’s a fully integrated logistics hub. Businesses choose Streamline for our proven reliability, strong island connections and ability to combine road, sea and international forwarding. With decades of experience, trusted haulage services, and dedicated staff on site, we provide a service that is efficient, compliant and tailored to client needs. Aberdeen’s central role within Our Network ensures customers benefit from true end-to-end logistics solutions.