Whether you’re based in Orkney, Shetland, or anywhere across Scotland’s islands, we know shipping isn’t just about moving deliveries from A to B. It’s about connecting communities, supporting local businesses, and getting life-saving (or smile-inducing) deliveries to your door. Here at Streamline Shipping Group, this page is your one-stop hub for all island shipping solutions, from Orkney and Shetland to the Hebrides and west coast islands.
At Streamline Shipping Group, we’re proud to offer specialised local support, ensuring small parcels and home delivery items – including white goods and garden products – make it to your door in one piece.
As well as supporting parcel deliveries through our dedicated parcel team, Streamline handles larger freight and specialist deliveries to the Orkney and Shetland through our UK logistics network, ensuring every type of shipment is handled by the right team.
In addition to our established Orkney and Shetland routes, we also provide reliable deliveries across Scotland’s west coast islands, including the Hebrides, supporting rural businesses and residents wherever they are.
Choosing the Right Island Delivery Service
Whether you’re sending a small parcel or arranging a larger delivery, our Island Hub supports two types of services depending on your needs:
Parcel deliveries (small items & home deliveries)
For everyday deliveries booked through courier networks such as DPD, DHL, Evri and other retailers, our local parcel team handles the final delivery across Orkney, Shetland and Scotland’s islands.
For parcel enquiries, tracking, or delivery updates, please contact: parcels@streamlinegroup.co.uk
For larger shipments such as pallets, full loads, building materials, garden rooms, or bespoke deliveries, our specialist logistics team can arrange tailored transport solutions across the UK and Scottish islands.
For quotes or delivery enquiries, please contact our team: getaquote@streamlinegroup.co.uk
Direct-to-Door Delivery
We’re the go-to carrier for parcels, home deliveries and pallet freight in Orkney, Shetland and the west coast islands. Whether you're an individual, a local business, or a UK delivery firm, we’ve got your delivery needs covered.
Our vehicles, a familiar sight across the islands, are known for providing top-notch service and reliable deliveries. We have over 25 parcel vans in our island fleet, including electric vehicles, as part of our commitment to reducing our carbon footprint. We deliver efficiently not just in Orkney and Shetland, but across Scotland’s islands, partnering with our mainland depots in Aberdeen and Glasgow to ensure timely island deliveries.
We also work with our UK-wide transport network to arrange regular scheduled collections from parcel operators and other suppliers, keeping things running efficiently.
To contact us about a parcel delivery or for any delivery updates, please call us on 0845 2661 822 (note: charges may apply) or send an email to parcels@streamlinegroup.co.uk
Monday - Friday: 08:30 to 17:00 Saturday: Closed Sunday: Closed
Phone: 01856 873 658
Opening Hours
Monday - Friday: 08:30 to 17:00 Saturday: Closed Sunday: Closed
Phone: 01595 692 869
Parcel Returns from Orkney and Shetland
Need to return a parcel? No problem! Streamline handles most parcel returns from the islands to the UK Mainland when you arrange the return through your supplier.
Once you’ve requested a return from your supplier and received a shipping label, drop off the parcel at one of our depots, or contact us to arrange a collection.
Important: All parcel returns must include a printed shipping label – QR codes and barcodes won’t be accepted at our depots. If you can’t print the label yourself, simply email us at parcels@streamlinegroup.co.uk, let us know your local depot, and we’ll print it for you.
Tips for Stress-Free Shipping
We’ve been in the island shipping game long enough to know the quirks of delivery. To make life easier for you – and for us – here are some handy tips for a smooth and stress-free experience:
Pack Like a Pro: Bubble wrap is your best friend when sending fragile items! If it’s breakable, cushion it well. Make sure to pack items securely and label them as fragile where needed. A bit of extra care in packaging can go a long way in ensuring a safe arrival.
Mind the Weather: If there’s a storm brewing, plan ahead by adding a bit of extra time to your delivery expectations. Ferries to and from the islands can be delayed due to high winds or rough seas, and while we do everything we can to keep things on track, it’s always good to expect a little delay just in case. Being prepared will keep you stress-free!
Save Some Pennies: If you’ve got multiple island parcels to send, combine them into one shipment. This can save you money and reduce your delivery costs. If the items are small enough, try to consolidate them into one box or parcel. It’s more cost-effective, and it’s better for the environment too!
Safe Place Priorities: Think ahead about where your parcel will be left if you’re not home. A secure, dry spot is ideal (think porches, sheds, or tucked under a canopy). No one likes a soggy delivery box, so plan a safe and sheltered spot where your package can stay dry, even in heavy rain. If you can’t find a good spot, let us know, and we’ll work together to find a solution.
Label It Clearly: When sending parcels to the Scottish islands, especially if they’re going through multiple stops or ferries, ensure your labels are easy to read and all the necessary information is included. Double-check the address details (especially postcodes) to avoid any confusion. It’ll help our team get your delivery to the right place without any hiccups.
Ferry Schedules Matter: Ferries are essential for island deliveries across Scotland, including the Hebrides, Orkney, and Shetland, but they’re not always predictable. Always check the sailing schedules before sending or receiving parcels, especially during peak seasons or bad weather.
Keep Your Contact Info Updated: Always make sure your contact details are up to date. This helps us reach you quickly if we need to clarify something about your delivery or notify you of any delays. If we need a little more info, it’s much easier to get in touch when we have the correct phone number or email.
Be Ready for Collection: If you’re arranging a parcel return, make sure you’re prepared. Have your parcel ready with the proper shipping label printed (QR codes or barcodes won’t work at the depot). If you’re unsure about the return process or need to arrange a collection, don’t hesitate to get in touch with us – we’re here to help make the process as simple as possible.
Your Shipping Partner in Island Life
At Streamline Shipping Group, we don’t just deliver parcels – we deliver solutions, connections, and peace of mind. From the mainland to the islands and back again, we’re here to help you navigate the unique challenges of island shipping with ease.
If you’re sending or receiving from Orkney, Shetland or any west coast Scottish island, you’ve got a partner who understands: we’re just a call, click, or visit away.
No worries! If you’re not home, just let us know where you’d like your parcel left by filling in our Parcel Indemnity Form – email parcels@streamlinegroup.co.uk for more information.
We’ll leave it in your chosen safe place, so you don’t have to worry about missed deliveries. If there’s no safe spot or we can’t leave it, we’ll keep it safe at your local depot for collection. You can pop in anytime during opening hours to pick it up.
Easy! We’ve made returning island parcels hassle-free. Simply email parcels@streamlinegroup.co.uk to arrange a collection, or if you prefer, drop your parcel off at your local depot.
Remember to make sure you’ve got the correct shipping label (printed at home or emailed to us if you don’t have a printer), and we’ll take care of the rest. Parcel returns from the islands are just as simple as sending them in the first place!
We know the weather can be unpredictable, especially in Scotland.
Therefore, if bad weather causes any delays, we’ll make sure to keep you in the loop with regular updates. Our team will prioritise your parcel for the next available ferry, and we’ll get it to you as soon as possible. Keep up with ferry timetables here or keep an eye on our Facebook page for up-to-date information.
Of course! From sofas to fridges to patio furniture in time for summer, we’ve got the vehicles (including a two-person delivery team for bulky items) and the know-how to get them safely to your door. Just let us know what you need and we’ll arrange everything.
To contact us about a shed or garden furniture delivery on the UK Mainland, please send an email to enquiries.fg@streamlinegroup.co.uk or call us on 01698847930.
We’re all about making sure your delivery experience is smooth and stress-free. If you’ve got a specific request, just get in touch!
Whether it’s a delivery window, instructions for leaving your parcel, or something else, we’ll do our best to accommodate your needs. Just let us know when you book, and we’ll make it happen!
We know how frustrating it can be waiting for a parcel. If your delivery’s delayed, we’ll keep you updated with the latest information.
Our team is dedicated to getting your parcel to you as quickly as possible, and we’ll prioritise it for the next available ferry or transport option. If you need to check on the status, don’t hesitate to reach out – we’re here to help!
You sure can! We offer reliable collection services from the islands back to the mainland. Just book your return shipment using our Booking Form or drop it off at your nearest depot. Whether it’s a parcel or something larger, we’ll handle it with care and get it back on its way.
Prepare Your Cargo: Ensure your items are securely packaged and correctly labelled. Provide any required documentation, such as for hazardous or oversized goods.
Our expert team will handle the rest, ensuring your freight reaches its destination safely and efficiently.
Streamline Shipping Group has recently completed a short-term trial of an electric artic unit across its Aberdeen terminal and port operations as part of its ongoing evaluation of lower-emission and future-ready fleet technologies.
Streamline Shipping Group is proud to support Newsham Racing as they launched their 2026 TCR UK Championship campaign at Brands Hatch earlier this April.
Streamline is pleased to support Team Orkneyinga Saga this March as they take on Doddie’s Triple Crown 2026, an ambitious endurance cycling challenge raising funds to help find a cure for Motor Neurone Disease (MND).
