General Queries
If you have any queries relating to delivery or collection of parcels, you can contact our Parcel Service team by calling 0845 2661 822. The office is open from 0830-1700 hours Monday to Friday.


Home Delivery Instructions - make sure we know where to deliver:
Please complete our indemnity form online to provide us with your delivery preference.
If you are not at home, we can arrange to leave your parcel in a safe place or deliver to a neighbour, unless a customer signature is required.


Parcel Tracking and Delivery Date
Parcel transit times vary by Carrier, and the service which has been requested by the Carrier (economy, next day, priority). As a third party courier, Streamline may not have access to the carrier's own tracking system, so sometimes this information is not accurate. If you are unable to track your parcel directly with the Carrier, please contact our Parcel Service team or call your local depot.

  • Contact Parcel Service Team on 0845 2661 822

International Parcels
We have a number of logistics partners, providing worldwide coverage for shipping of small parcels - with both Economy and Express options available. The average transit time from Orkney and Shetland to most countries in the world is just 2-3 working days using our Express service.

Contact our sales team on getaquote@streamlineshippinggroup.com

Latest news

Read our latest news headlines

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8th September 2025

EcoUrea has announced today that Kennet Bollerød has joined the company as CEO for our Norway Operations. With this appointment, the company aims to provide customers with faster response times, more flexible supply solutions and a closer, more transparent relationship.

Two white Streamline vans parked on a road with a cloudy sky and wind turbine in the background
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19th June 2025

As the global logistics industry works toward ambitious net zero targets, businesses across the sector are having to think differently about everything from fuel choices to fleet management.

A worker wearing a yellow vest standing outdoors between a white Streamline van and a red drone
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14th May 2025

In one of the UK’s most ambitious drone logistics programmes to date, Streamline Shipping Group, in partnership with Windracers, has successfully demonstrated how autonomous air freight can transform island delivery…